Privacy Policy

Last updated: 24 August 2026

ALCOVE respects your privacy and aims to collect and use personal information only where reasonably necessary to operate our website, fulfil purchases, provide programs, communicate with you, and comply with applicable law.

ALCOVE is based in the Republic of Korea and may serve visitors and customers worldwide.

1. Who Is Responsible for Your Information

ALCOVE is operated by: ALCOVE
Republic of Korea
Privacy contact: Space@yuneedalcove.com

For questions or requests concerning your personal information, please contact us using the email address above.

2. Information We May Collect

Depending on how you interact with ALCOVE, we may process information such as:

Your name
Email address
Billing information necessary to process an order
Country or region
Order and transaction information
Products or programs purchased or booked
Messages or enquiries you send to us
Program registration information
Newsletter or marketing preferences, where you choose to subscribe
Technical information generated through use of the website, such as device, browser, cookie, or usage information where applicable

ALCOVE does not intentionally request complete payment-card details directly. Payments are processed through third-party payment providers.

3. Why We Use Personal Information

We may process personal information to:

Process and fulfil purchases
Deliver digital products
Manage Coffee Chat, workshop, or program registrations
Send transactional messages concerning orders or bookings
Respond to questions and customer-support requests
Prevent fraud and maintain the security of our services
Maintain business, tax, and transaction records where legally required
Improve our website and offerings
Send marketing or newsletter communications where you have provided the required consent or where otherwise permitted by law
Comply with legal and regulatory obligations

We do not use personal information for unrelated purposes without an appropriate legal basis.

4. Payment Information

Payments may be processed by third-party payment providers offered through our ecommerce platform.

Those providers may independently collect and process information required to authorize and complete your payment.

ALCOVE generally receives transaction information necessary to confirm and fulfil your order rather than your complete payment-card details.

5. Service Providers

We may use third-party providers to operate parts of ALCOVE, including services for:

Website hosting and ecommerce
Payment processing
Email delivery
Video conferencing
Scheduling
Analytics and website functionality
Cloud or digital infrastructure

These providers may process limited personal information as necessary to perform services on our behalf or according to their own applicable legal responsibilities.

6. International Processing and Transfers

Because ALCOVE operates online and may use international technology and payment providers, personal information may be processed or stored outside your country of residence and, in some circumstances, outside the Republic of Korea.

Where applicable law requires specific notice, consent, contractual safeguards, or other measures for an international transfer of personal information, ALCOVE will take the required measures.

Details of specific overseas recipients, destination countries, transfer purposes, information transferred, transfer methods, and retention periods will be disclosed where required by applicable law.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for any additional period required by applicable law, including requirements relating to transactions, accounting, taxation, dispute resolution, and consumer protection.

When information is no longer required, it will be deleted, destroyed, or anonymized as appropriate, unless continued retention is required by law.

8. Marketing Communications

Marketing communications are separate from essential order, booking, and service communications.

Where required, we will send marketing emails only after you have chosen to subscribe or otherwise provided valid consent.

You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting. space@yuneedalcove.com

Unsubscribing from marketing does not prevent us from sending necessary transactional communications concerning an order or booking.

9. Cookies and Similar Technologies

Our website or service providers may use cookies or similar technologies for essential website functionality, security, analytics, preferences, or other purposes.

Where required by applicable law, appropriate information and choices will be provided regarding non-essential cookies.

10. Your Rights

Depending on applicable law and your location, you may have rights concerning your personal information, including rights to:

Request access to personal information held about you
Request correction of inaccurate information
Request deletion where legally available
Request restriction or suspension of certain processing
Withdraw consent where processing is based on consent
Object to certain processing where applicable
Request information concerning how your data is processed or transferred

To exercise a privacy right, contact space@yuneedalcove.com

Location or time-zone information you provide when registering for online programs or Coffee Chats.

We may need to verify your identity before completing certain requests.

11. Children

ALCOVE is not designed to knowingly collect personal information from children in circumstances where parental or legal-guardian consent is required by applicable law.

If you believe personal information relating to a child has been collected improperly, please contact us.

12. Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No online system can guarantee absolute security.

13. Third-Party Websites and Services

Our website may link to or use third-party services.

Their handling of personal information may be governed by their own privacy policies, and we encourage you to review those policies where relevant.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, service providers, or legal obligations.

The current version will be published on our website with the latest revision date.

15. Contact

For privacy questions, requests, or complaints:

ALCOVE
Republic of Korea
space@yuneedalcove.com